FAQ'S

Helpful Info

Returns & Exchanges

Returns & Exchanges – The Happiness Guarantee 😊

At Blanks for Sublimation (and HTV and DTF and UV!), your happiness is our priority—that’s why we’ve got our Happiness Guarantee. If something’s not quite right, you can return or exchange any item for store credit within 30 days of receiving your order. 

How to Return or Exchange

Email us:  admin@blanksforsublimation.com.au

Please include:

  • Your name
  • Your order number
  • The reason for your return/exchange

Once approved, we’ll send you either a return label or a gift card equal to the value of your order

Shipping

$20 Max. Shipping Cost! 🚚

We have a maximum shipping cost of $20 - Aus-Wide.  Even for bulky and heavy items like mugs and tumblers.

📦 How We Ship:
We send your order using Australia Post Standard Parcel Service or Sendle Couriers, depending on where you live (and whether you’re rocking a PO Box or a street address).

💌 The Fine Print (But Still Fun!):

  • We process orders FAST – packed with love, sass, and a little bit of magic. ✨
  • Whilst we can’t control the postie’s speed, we promise to get your order out the door ASAP!
  • Average delivery times: 4-7 days for standard shipping or courier

Got questions? Reach out – we’re happy to help! 

admin@blanksforsublimation.com.au

Sublimation Heat Guide

Tips for Optimal Sublimation Results


Pre-press fabrics for 3–5 seconds to remove moisture and wrinkles.​

Use Teflon or Baking Paper to prevent ink bleed and protect your heat press.​

Ensure hard items like mugs or tumblers are clean and free from dust or oils. Using an alcohol wipe over the surface prior to pressing design is advised.

These are guidelines and different heat presses and ovens may have different temperature and time; we suggest performing test print to fine-tune settings for new products or materials and your specific tools.​

Here is a SUBLIMATION HEAT GUIDE

Heat Transfer Vinyl (HTV) Heat Guide

Tips for Optimal HTV Results


Pre-press fabrics for 3–5 seconds to remove moisture and wrinkles.​

Use Teflon or Baking Paper over HTV.​

Guide for HTV Heat Temp

Contact Us

Need Help? Wanna Chat? Let’s Talk! 😃

Got a question? A custom request? Just wanna say hi? We’d love to hear from you! 


📦 Order woes? Don’t stress, we’ll sort it!
🎨 Need something specific that you can't find on our website? Please let us know, we may be able to organise a special order for you from our vast range of suppliers.
🛍️ Need heating / time advice? We’re basically professional enablers, email the team, they are only too happy to help.

📬 Drop us an email: admin@blanksforsublimation.com.au – We promise we’ll reply fast